Terms of service

The rules for using the hosted FullyQualified service, in plain language.

Draft: these terms are for the planned hosted service and are not in force yet. Details in [brackets] are filled in, and the text is reviewed by a lawyer, before launch. The software itself is licensed under the AGPL-3.0 and these terms do not change your rights to it. Last updated: 19 October 2026.

Who and what

These terms apply between [company name, address, registration number] (we) and the organization that registers for the hosted service (you). By creating a tenant or an account you accept them on behalf of the organization.

Accounts and tenants

Your organization is responsible for the people it invites and the roles it gives them. Keep passkeys safe, add more than one, and remove people who leave. Administrators can reset a colleague's passkey; do this only after confirming who is asking.

Acceptable use

Only add domains and hostnames that you own or are allowed to monitor. Do not use the service to attack, probe or overload anyone, to avoid its limits, or for anything unlawful. The checks are read-only: DNS queries, TLS handshakes and Certificate Transparency lookups. Private network addresses are not allowed in the hosted service. The free check on the website is rate limited; do not automate or overload it. We may suspend an account that breaks these rules.

The service

We run the service with reasonable care and on a best-effort basis [availability target to be stated]. Checks run periodically, not continuously, and features and limits can change. Plans limit the number of domains, endpoints and users and how long history is kept, and say whether the NIS2 report is included. Maintenance may cause short interruptions.

Monitoring and reports

Monitoring is informational. A check can fail, a third party can be unavailable and an alarm channel can be misconfigured, so an alarm can be late or missing. Do not rely on FullyQualified as your only control. A report is evidence for part of your technical measures. It is not legal advice and not a certificate of compliance with NIS2 or any other law.

Fees

There is a free plan with limits. Prices and billing terms of paid plans [to be set] are shown before you buy, and we give notice before changing them.

Your data

Your data stays yours. We process it only to provide the service, as described in the privacy statement. On request we export it, and after the agreement ends we delete it [within a period to be stated].

Liability

Nothing in these terms limits liability that cannot be limited by law, such as for intent or gross negligence. Beyond that, and as far as the law allows, our total liability in a year is limited to [amount or fees paid in the preceding twelve months], and we are not liable for indirect or consequential loss, such as lost revenue or an outage that an alarm did not prevent.

Ending the agreement

You can stop at any time by deleting your organization, which removes its data at once. We can end the agreement with reasonable notice [period to be stated], or immediately for serious misuse.

Governing law

[Dutch law applies, and disputes go to the competent court in the Netherlands: to be confirmed.]

Changes

We may change these terms. We will announce material changes in advance, and you can end the agreement if you do not agree.